The DCSS is no better than Supportkids
I sent a complaint to the DCSS that said:
I would like to file a complaint against an agency that collects child support. That agency is Supportkids and they can be reached at 1-800-691-KIDS. I signed a contract with them 6 years ago and they have been collecting 34% of my children's child support since then. I was desperate. I have requested termination several times but they refuse. Is there anything I can do by law?
My Response:
The Department of Child Support Services cannot assist you with your complaint against SupportKids, as they are a private company. You may wish to contact the Better Business Bureau or the California Department of Consumer Affairs regarding your complaint. Thank you for taking the time to inform us of your concerns.
OK, so the Department of Child Support Services are not there to help single mothers with child support issues because this isn't their problem? Then what is?? Are they really there for the children or are they a bunch of non-caring people that go to work for a paycheck? I'm going to do a complaint with the BBB and the CDCA, we shall see where that gets me. Everyone passes the buck. What about the single parents that need assistance? We are allowed to get robbed and scammed because the government agencies wont get up off their butt's and find the irresponsible parent to begin with. Then, Supportkids swoops down and feeds off of our desperation. Whats a parent to do? I wonder how the people at the DCSS sleep at night and I also wonder the same thing about the folks at Supportkids. Why are they allowed to stay in business if what they are doing is against the law? I want answers, not excuses. Ive been battling the system for 14 years and I have come to the conclusion that it doesn't work. Something needs to be done. I wont give up until justice is served. Next on the list, the Attorney General. We shall see where that get's me.
by
Lori-Woodall
516 Posts
Posted on
6/8/2008 7:09 PM
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