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Women and auto repair 

Today I took my car in for the 5th time to Goodyear Tire to get my brakes repaired. Livid doesn't even describe what I feel about having to return my car over and over to get it done right. Most mechanics see a woman and they think instant sucker. Not this girl. I paid close to $700 dollars in November for a complete brake job, front and back. My car was fine for about 4 months. Then, the noises started. I took it back free of charge because they gave me a year warranty. They fixed the noise, it lasted 2 weeks, then it was back again. I took back again, they fixed the noise, and it lasted about 3 weeks. So, after the 3rd time back, they decided to replace my brake drums. I'm thinking, finally, my car will be fixed and I don't have to worry about a thing. Nope, no such luck. When I went down my first hill after getting the brakes done, the whole back of my car shook. By this time, I'm beside myself. I called them back (now that I know their number by heart) on Thursday to let them know the issue, AGAIN...he says bring it in on Sunday at 10am and they will fix me right up. I take time out of my busy weekend to bring it back and they didn't even have me on the schedule!!! After throwing a fit, I left the car for another 2 hour repair, so now things should be OK...allegedly. Unfortunately, I'm just waiting for the other ball the drop because I have had nothing but problems for the past 3 months. I don't know if its because I'm a woman or because they are incompetent, but I would NEVER recommend taking your car to Goodyear Tire for a brake job. It has been my worst nightmare, and I feel that if I were a man, it would have been done right the first time. Who knows. If my car isn't fixed this time, I'm reporting them to the BBB. This is ridiculous, not to mention, a waste of time over 5 separate weekends. That just goes to show, just because the business is well known doesn't make them any better than the guys that rob you in a small shop. Women beware!!
by Lori-Woodall  567 Posts 
Posted on 6/1/2008 3:10 PM
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Tags: Goodyear Tire
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Comments for "Women and auto repair"  (3) (You must be logged in to answer)




Well, unfortunately I have a 19 year old in the military and a very passive 16 year old. I think Im the one that causes the biggest stink!! They would love to get the psycho lady out of the waiting room before she polutes the prospective customers coming in. Thats why, I dont know how they could handle me coming back 5 times...I would have done it right the first time rather than dealing with me. I will NEVER take my car to Goodyear again. Lesson learned!!
by Lori-Woodall   567 Posts
Posted on 6/4/2008 7:47 PM
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I have learned that in those circumstance to take my kids & let them run their asses off. Those people want you & your bratty assed kids out of there QUICK!! Works wonders at Doctors offices too. nothing worse than showing up 15 mins early for a Drs. apt just to sit there for 2 hours waiting.  Try it next time. Remind them sweetly too if it breaks again you guys will be back. Don't hesitate to have kids bring a couple of friends with you either. That will realy get the party going!!
by Branny   720 Posts
Posted on 6/1/2008 5:08 PM
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If it's not fixed this time, take all your receipts and file in small claims court for your money to be returned. Take it somewhere else and see what they say about it. Get a written estimate on what it will take to fix it and what they say is wrong with it before you go to court.
After 5 times it is just incompetence. Being a woman could play a small part in it. I have found that places like that don't always hire qualified people. I had the same problem with repairing flat tires at Sears. They would fix a flat and three weeks later I would mysteriously have another flat on the same tire. Haven't had a problem since I quit using Sears. I punctured a tire with a rake last fall and it was